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Freight Forwarders Liability Insurance

Freight Handlers' Liability

Freight liability insurance for UK Carriers and Bailees i.e. hauliers, couriers, freight forwarders and warehouse owners. Covers your business against contractual loss or damage to your clients goods while in your care.

Arranged by Primo plc

What is Freight Forwarders Liability Insurance and how does it differ from marine cargo insurance?

Unlike marine cargo insurance which is in most cases obtained by the owner of the cargo, as a freight forwarder you will need liability insurance to cover accidents, damages or loss of cargo you are liable for.

That being said often cargo is also covered but will depend on the terms and conditions put in place by the freight forwarder.

Our team can advise you on all aspects of contracts and conditions surrounding your insurance policy no matter whether your business specialises in national or international freight or whether you handle freight by sea, land or air.

Policies and exclusions may vary from insurer to insurer in most cases, however, we are able to find the insurer that will offer the best match for your business' needs. Speak to one of our experienced brokers today to see what we can do for you and your business.

  • Freight Liability

    Covers UK based businesses for financial loss when found liable for loss or damage to goods that you are responsible for the movement and handling of. Logistic service providers covered by the policy include freight forwarders, haulage contractors and warehousekeepers.

Let's get you covered as quickly and simply as possible

Typical Key Features

Please speak to your broker for further information and a quote.

  • Legal Expenses
  • Unwitting CMR cover
  • Clerical errors and omissions
  • Hired-in equipment
  • Own equipment
  • Financial Loss
  • Drivers’ personal effects
  • Debris removal costs
  • Temporary storage
  • Temperature controlled goods

Your Broker

Always speak to a real person. You will have an assigned broker.


Our brokers ensure obtaining your insurance is simple and straightforward


Correctly covering your business gives you great peace of mind.

Frequently Asked Questions

  • I have a commercial combined policy already do I need freight liability also?

    The transit section of your commercial combined policy will not cater for hauliers so a freight liability policy should be obtained.
  • Is business insurance a legal requirement?

    The only two policies that are a legal requirement are your employers' liability and vehicle insurance.
  • May I pay in monthly instalments?

    You can pay monthly subject to your status and the size of the premium the credit charge and terms will vary.
  • What if I need to change my level of cover?

    Please give your broker a call and they will assist you with your needs concerning your insurance cover.
  • If I need to make a claim who should I contact?

    Give us a call straight away as all marine insurance claims are handled in house by our marine insurance team.

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Another year for me with Primo
Your review
Another year for me with Primo. Normally deal with Katheryn, quick and competent service and very reasonable. I no longer shop around for quotes, Primo are the best.
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1 of 1 people found the following review helpful
If everyone did as you do
Your review
Dealt with Katheryn and can honestly say she is a credit to this company.

Thouroughly explained well executed and she delivered on her promise.

Out of the 8 companies i contacted she was the only 1 who did the job right.

Thanks very very much for all your hard work.

If everyone did as you do without trying it wus be a much easier task to obtain insurance.

Warm regards katheryn.
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2 of 2 people found the following review helpful

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Copyright Primo Plc 2018 | All Rights Reserved

Primo plc is registered in England and Wales, Reg No 1008700 at Cumberland House, Baxter Avenue, Southend-on-Sea, Essex SS2 6HZ
Tel: +44 (0)1702 225400

Primo Plc is authorised and regulated by the Financial Conduct Authority.